At Mrs Higgins Limited (‘Mrs Higgins’, ‘we’, ‘us’ or ‘our’), we are committed to protecting the privacy of the personal information of our users (‘You, Your’). This privacy policy outlines how Mrs Higgins handles your personal information collected through your use of our website or webstore and how Mrs Higgins complies with the Privacy Act 2020.
We will not collect or use personal information for any purposes other than as expressly set out in this privacy policy.
By using our website or webstore, you agree to Mrs Higgins collecting, using, processing, storing or disclosing the personal information you provide as set out in this privacy policy.
WHEN AND HOW DOES MRS HIGGINS COLLECT YOUR PERSONAL INFORMATION?
Personal information is information which identifies you.
When you use our website or webstore, we may collect information such as your location or your activities on our website, as well as information about your device, using cookies and similar technologies. Cookies are files placed on your computer to collect standard internet log information and visitor behaviour information in an anonymous form.
We will also collect information that you provide to us, for example your email address, physical address and/or phone number when you use our contact form. Such information will be used to respond to you regarding your question or comment. We may also retain the content of our email exchange.
We will primarily collect personal information directly from you. We will only collect your personal information from a third party where allowed by the Privacy Act 2020 or where you consent to us doing so.
NON-INDENTIFIABLE INFORMATION
When we use cookies, tags and similar technologies to collect information, the information collected is non-identifiable information (i.e., not personally identifiable to you).
Server log data
Our hosting servers automatically record information that your browser sends (known as log data) when you use our website. This log data includes information such as your IP address and dates and times of access. It is not linked to any personally identifiable information and is used purely used to administer the site.
Social Media Platforms
From time to time we use Facebook, Instagram and other social media platforms to advertise our products. When a user clicks on an ad, this can be tracked to allow us to measure the effectiveness of our ads. The data collected is anonymous, i.e., we do not see the personal data of individual users. However, this data may be stored and processed by the social media platform. The social media platform may link this information to your account and may also use it for its own promotional purposes, in accordance with their applicable data usage policies. You can usually opt-out of the platform’s use of cookies through settings on your account.
Search Engine Analytics
Search engine analytics tools enable us to analyse trends among visitors to our website and webstore to help us make improvements. The tools may place a cookie on your web browser to identify you as a unique user the next time you visit our website or webstore. However, the cookie cannot be used by anyone other than the search engine.
Google Remarketing
We may use Google’s marketing and remarketing services to allow us to show you relevant ads based on what pages on our website you have viewed. Cookies are used to display the ads. The cookies do not record any personal information about you. The cookie user data is collected and stored by Google. If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies by visiting the google website: https://www.google.com/settings/ads/. Google also has its own privacy policy which can be accessed here https://www.google.com/intl/en/policies/privacy/.
WHY DO WE COLLECT AND USE PERSONAL INFORMATION?
We collect personal information to assist with providing our products. We may use it to answer your questions or to improve your experience on our website or webstore.
We may use anonymised meta-data relating to your use of our website or webstore for analysing or improving our website or webstore in the manners described above.
STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
We may use third parties (located within or outside of New Zealand) to collect, store and process your personal information. We take all reasonable steps to ensure the personal information we collect is protected against loss, unauthorised access, use, modification or disclosure or any other misuse.
HOW YOU CAN REQUEST ACCESS AND CORRECTION OF YOUR PERSONAL INFORMATION
You have the right to access the information we hold about you. If we withhold information from you, we’ll give you reasons. You can ask us to put our reasons in writing. If you’re not happy with the reasons we give, you can make a complaint by contacting us at info@mrshiggins.com. You also have the right to request we correct any mistakes or inaccuracies in the information we hold about you, and to attach to that information a statement that a correction was requested but not made.
You are entitled to make a complaint to the Privacy Commissioner if you think that your privacy has been interfered with or wrongfully disclosed, including if you disagree with our reasons for withholding information from you.